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General troubleshooting tips

PreviousSecurity notice for organizations created before Aragon 0.8 NextANT Token

Last updated 2 years ago

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General troubleshooting tips

If you are having trouble performing an action that you expect you should be able to perform

Make sure Aragon has permission to access your Ethereum provider. If you see a button that says "Connect account" in the top-right corner of the Aragon client, then click that button and allow Aragon to access your Ethereum account. Try the action again, and if it still doesn’t work...
Make sure your Ethereum provider is unlocked, on the correct network, and open to the correct account. Try the action again, and if it still doesn’t work...
Make sure you are setting the proper and paying a reasonable . Your Ethereum provider should pre-fill the correct gas limit and gas price, but sometimes it will pre-fill the amounts too low. Try the action again, and if it still doesn’t work...
If you are using a hardware wallet such as Ledger, make sure you have "Contract data" and "Blind signing" enabled. Try the action again, and if it still doesn’t work..
Reload the page in your browser. Try the action again, and if it still doesn’t work...
Disable the ad-blocker in your browser (if enabled). Try the action again, and if it still doesn’t work...
Go to the Settings page and click the "Clear application cache" button. Try the action again, and if it still doesn’t work...
Check the connection status in the top-right of the Aragon client. It should say "Connected to the network". Try the action again, and if it still doesn’t work...
Make sure your computer is properly connected to the internet. Try the action again, and if it still doesn’t work...
Make sure all of the software in your toolchain is up-to-date: your browser, your Ethereum provider, your hardware wallet firmware, etc. Try the action again, and if it still doesn’t work...
Try disabling and re-enabling or un-installing and re-installing any browser extensions that may be faulty, including your Ethereum provider/ wallet browser extension. Try the action again, and if it still doesn’t work...
Search the in the Aragon GitHub repository to see if your issue has already been reported. If you do not find an issue that matches your issue, or leave a message in the describing the issue.

PreviousSecurity notice for organizations created before Aragon 0.8 NextANT Token

Last updated 2 years ago

Was this helpful?

If you are having trouble performing an action that you expect you should be able to perform

Make sure Aragon has permission to access your Ethereum provider. If you see a button that says "Connect account" in the top-right corner of the Aragon client, then click that button and allow Aragon to access your Ethereum account. Try the action again, and if it still doesn’t work...
Make sure your Ethereum provider is unlocked, on the correct network, and open to the correct account. Try the action again, and if it still doesn’t work...
Make sure you are setting the proper and paying a reasonable . Your Ethereum provider should pre-fill the correct gas limit and gas price, but sometimes it will pre-fill the amounts too low. Try the action again, and if it still doesn’t work...
If you are using a hardware wallet such as Ledger, make sure you have "Contract data" and "Blind signing" enabled. Try the action again, and if it still doesn’t work..
Reload the page in your browser. Try the action again, and if it still doesn’t work...
Disable the ad-blocker in your browser (if enabled). Try the action again, and if it still doesn’t work...
Go to the Settings page and click the "Clear application cache" button. Try the action again, and if it still doesn’t work...
Check the connection status in the top-right of the Aragon client. It should say "Connected to the network". Try the action again, and if it still doesn’t work...
Make sure your computer is properly connected to the internet. Try the action again, and if it still doesn’t work...
Make sure all of the software in your toolchain is up-to-date: your browser, your Ethereum provider, your hardware wallet firmware, etc. Try the action again, and if it still doesn’t work...
Try disabling and re-enabling or un-installing and re-installing any browser extensions that may be faulty, including your Ethereum provider/ wallet browser extension. Try the action again, and if it still doesn’t work...
Search the in the Aragon GitHub repository to see if your issue has already been reported. If you do not find an issue that matches your issue, or leave a message in the describing the issue.